TERMS AND CONDITIONS
TP World Tours acts as a travel agent only. We sell various travel-related products on behalf of numerous transport, accommodation and wholesale service providers, including airlines, coach operators, rail operators, cruise lines and other travel suppliers. TP World Tours' obligation is to make travel bookings on your behalf and arrange the relevant contracts between you and the travel service providers. We have no responsibility for these services, nor do we make or give any warranty or representation regarding their standard. All bookings are made subject to the terms and conditions and limitations of liability imposed by the relevant service providers. Your legal recourse is against the specific provider and not TP World Tours.
If for any reason a travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider and not TP World Tours. It is important that you and all members of the travelling party are aware of the following Terms & Conditions as they may relate in whole or in part to the bookings held by our agency on your behalf. All reservations are booked subject to the terms and conditions imposed by airlines, wholesalers and other travel suppliers.
For the purposes of these Terms & Conditions, 'Specialty Group Tours' includes all dance, vocal and performance-based group travel packages operated by TP World Tours.
QUOTED PRICES
All prices quoted are correct at the time of issue. Deposits are held against reservations and are not a price guarantee. Prices may fluctuate depending on exchange rates. Further taxes or surcharges may be imposed by third-party supplier.
All prices quoted are subject to availability, fluctuation and supplier terms and conditions which are subject to change without notice. Prior to final payment being received, TP World Tours reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other third-party suppliers. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified in writing by TP World Tours. TP World Tours are not liable if any increase occurs due to exchange rate fluctuations, taxes or supplier notifications. Rates quoted are appropriate to the particular product at the time of quoting and these rates may change prior to the travel date. All prices are subject to availability and can be withdrawn or varied without notice. The advertised prices are as a guide based on per person as per bedding configuration utilizing existing bedding. Should your family be rooming with another family and they cancel from the tour, TP World Tours will amend your rooming and invoice at the time of cancellation to reflect these changes.
SERVICE FEES & SURCHARGES
TP World Tours charges professional service fees for the planning, coordination, administration and management of travel arrangements. These fees cover services including, but not limited to, itinerary planning, supplier sourcing and negotiations, booking management, payment processing, communication with suppliers and travellers, travel documentation preparation, performance and event coordination, travel pack preparation, ongoing customer support and overall project management throughout the booking process.
For Specialty Group Tours, service fees are incorporated within the advertised tour package price. For general travel bookings, service fees may be charged in addition to the quoted travel cost and will be advised at the time of quotation. In some cases, third-party suppliers may provide gross rates that include commission payable to TP World Tours as part of the overall service fee arrangement.
As these services commence immediately upon confirmation of a booking and are progressively provided throughout the planning period, service fees, administration fees and commission amounts are earned as work is completed and are therefore non-refundable and non-transferable in the event of cancellation by the client. This applies regardless of whether travel arrangements ultimately proceed.
TP World Tours invests significant time and resources in securing supplier allocations, negotiating rates, coordinating group arrangements, managing participant bookings and preparing travel documentation well in advance of travel. We strongly recommend that travel insurance be purchased at the time any payment is made to protect against unforeseen circumstances. Please note that change of mind, personal preference and work-related cancellations are generally not covered by travel insurance policies. Customers should read the relevant Product Disclosure Statement (PDS) carefully to understand their level of cover.
A variety of additional fees and surcharges may also be payable, including cancellation fees, amendment fees, credit card merchant fees charged by third-party payment processors, travel insurance claim processing fees and fees for ad hoc services performed at the client's request and will be quoted to the client at the time.
CANCELLATIONS
All cancellations are subject to the TP World Tours Cancellation Policy provided with your quotation, itinerary and booking documentation. By confirming your booking, you acknowledge and agree to both these Terms & Conditions and the applicable Cancellation Policy. The Cancellation Policy forms part of these Terms & Conditions and should be read in conjunction with them.
All Dreamworld Parade Event bookings and payments are non-refundable and non-transferable unless otherwise stated in writing by TP World Tours. Due to the nature of event planning, supplier commitments, venue contracts, administration costs and services provided prior to the event, cancellation fees apply from the time of booking. TP World Tours service fees, administration fees, merchant fees and any supplier charges are non-refundable. If a participant is unable to attend, TP World Tours may, at its sole discretion, permit the booking to be transferred to another participant nominated by the studio, subject to any applicable administration fees and supplier approval. No refunds, credits or transfers will be provided for unused event components, change of mind, scheduling conflicts, illness, injury, work commitments or any other personal circumstances unless otherwise required by law or approved in writing by TP World Tours. We strongly recommend all participants obtain appropriate travel insurance where applicable to protect against unforeseen circumstances. In the event that a Parade Event is postponed or rescheduled due to severe weather, venue requirements, government directives, force majeure events, supplier decisions or circumstances beyond TP World Tours' control, all monies paid will be transferred to the rescheduled event date. If a participant is unable to attend the new date, no refund will be payable unless otherwise determined by TP World Tours or the relevant supplier.
Cancellations due to pandemics, epidemics, government restrictions, border closures, health directives, quarantine requirements or travel restrictions are subject to individual suppliers’ terms and conditions which can be provided upon request at the time of booking. TP World Tours charge a service fee within the package price which is non-refundable / non-transferable in the event of any cancellation for the services already provided prior to cancellations affecting your booking. Restrictions are subject to change at any stage prior to departure and whilst on tour. Each family will be required to follow the directions imposed should any changes occur and are liable for their own costs as a result of these changes.
PAYMENTS
Specialty Group Tours deposits are non-refundable and non-transferable.
The per person deposit amount is due within 7 days of the initial Specialty Group Tours tour meeting. Failure to pay deposit within 7 days of confirmation will result in auto-cancellation without prior notice. Re-booking of the same group may result in higher fare. Deposit payments are paid through to third-party suppliers in order to secure your Specialty Group Tour at the time of tour confirmation. Deposit payments may be paid through to several third-party suppliers relevant to your specific destination and itinerary. Once deposit payments are paid through to third-party suppliers these funds are no longer on file with TP World Tours.
Further mandatory payment of $500 per person will be due approximately 4 months prior to final balance due date – reminders will be sent to all families.
Final payment is due no later than 90 days prior to departure. Failure to make payment at least 90 days prior to departure will be considered as a cancellation and we reserve the rights to cancel group booking without prior notice. Cancellation policy applies.
Late Payment fee of $150 per person will be charged if payment is received after the specified final payment due date.
If payment extension is required, this must be pre-authorized by TP WORLD TOURS in writing prior to the specified final payment due date.
BOOKING REQUIREMENTS
Bookings are not confirmed until Tour Booking Forms are completed & signed via the TP World Tours website.
By completing & signing the Tour Booking Form you are accepting TP World Tours Full Terms & Conditions.
Names are due no later than 90 days prior to departure. Failure to advise names 90 days prior to departure will be considered as a cancellation and we reserve the rights to cancel group booking without prior notice. To hold seats without names (within 90 days of departure) full payment per person must be received to secure the seats. If these seats are cancelled, full payment will be forfeited.
AIRLINE CHILD & INFANT AGES
CHILD 2-11 years inclusive at time of travel
INFANT 0-23 months inclusive at time of travel
Should the child or infant have a birthday whilst away and ages fall outside the above restrictions they will then be classed as per the age they change to (i.e child turns 12 whilst away will be classed as an adult as per airline policies).
NOT INCLUDED IN TOUR ITINERARY & PRICE
Passport, gratuities, visa application, laundry, telephone, mini bar, alcohol, beverages and food not mentioned on the itinerary, optional excursions, porterage, travel insurance, travel insurance pre-existing premiums, excess baggage fees, early and late check-in and out, all other items of a personal nature. Please refer to your Specialty Group Tours itinerary & inclusions for the full list of inclusions as these vary.
TOUR ITINERARY
Tour itineraries are subject to availability and variation. Any changes will be authorised by the dance/vocal studio without notice to individual families. Tour variations will be made to cater to the group as a whole and all effort will be made to book alternate arrangements. No compensation will be provided for variations/changes made. Final Tour Itinerary will not be available until documentation meeting which will be held at the studio approximately 3-4 weeks prior to the departure date. Itineraries are not available any earlier due to changes which may occur to the daily schedule. Individual amendments to the group itinerary are not permitted. All components included in the group package are compulsory. No refunds will be provided for any unused group package components. Airport Transfers are based on traveling as per group flights – any passengers traveling on alternate flights must arrange alternate transfers at an additional cost.
UNIFORMS, PERFORMANCE, & WORKSHOP
Studio Uniforms are compulsory whilst on tour details will be provided by the Dance/Vocal Studio. Performances & Workshops are provided by third-parties. TP World Tours cannot be held responsible should these opportunities be withdrawn without notice.
Minimum dancers apply and terms and conditions are subject to the third-party supplier. Auditions are required through third-party suppliers in which TP World Tours will work with the studio directors to complete the required applications and provide all required information. Should auditions be denied by the third-parties TP World Tours will work with the studio to adjust the performance or costume to resubmit for approvals. Should performance applications not be approved by third-party suppliers this falls outside of TP World Tours control - TP World Tours will assist the studio to find alternate options. TP World Tours does not accept any liability should audition applications become denied or no longer available. TP World Tours will send studio directors full audition application material via email with deadlines in place to ensure performance and workshop requests can be approved for the required date ranges based on the tour itinerary – should the studio fail to return all required material by the deadline and the applications become denied due to no availability the studio will be held accountable. In the event of severe weather, venues may cancel confirmed performance or parade events which is outside of TP World Tours control. TP World Tours will work with the third-party suppliers to reschedule if possible. Unfortunately if events are located outside in the elements, performance & parade events are subject to weather conditions at the time of travel.
PHOTOGRAPHY & MEDIA RELEASE
By participating in any TP World Tours tour, event, workshop, performance, rehearsal, parade, competition, sightseeing activity, or related travel component, participants acknowledge and agree that photographs and video recordings may be taken throughout the duration of the tour by TP World Tours, participating studios, venue operators, suppliers, families, spectators, and other tour participants.
Participants grant TP World Tours permission to use photographs, video footage, and other media containing their image, likeness, voice, or performance for promotional, marketing, educational, social media, website, print, and other business-related purposes without compensation.
Due to the nature of group tours, performances, workshops, and public events, TP World Tours cannot guarantee that participants who do not wish to be photographed or filmed will not appear in photographs or video recordings captured by TP World Tours, third-party suppliers, families, spectators, or other participants.
Where participation in a performance, workshop, parade, competition, or other dance-related activity requires acceptance of a Photography & Media Release by TP World Tours or a third-party supplier, participants who do not agree to such release may be unable to participate in those components of the tour. No refund or compensation will be payable where participation is restricted due to a participant's refusal to provide the required consent.
Parents and guardians acknowledge and accept these conditions on behalf of any participant under 18 years of age.
BEHAVIOUR, TOUR DISRUPTIONS & MINIMUM NUMBERS
TP World Tours reserves the right to cancel any person/s booking arrangements held at any stage during the booking process and/or whilst on tour at TP World Tours discretion due to inappropriate behavior. Full payment will be forfeited and/or cancellation fees will apply. Please refer to our Cancellation Policy for full details on cancellations which is attached to the Specialty Group Tours tour itinerary & inclusions provided to all members of the group at the time of booking.
Any cancellation requests prior to departure must complete a TP World Tours Cancellation Request Form which can be found on our website.
In the event of a Natural Disaster, Act of Terrorism or Epidemic/Pandemic - Force Majeure - TP World Tours will follow official travel warnings and update the group with any updates regarding their travel plans if required. TP World Tours is a booking agent only and is unable to cancel any travel arrangements on behalf of the group and will need to await for third-party suppliers and travel operators to cancel their services in order to try and request any refunds on behalf of the group in this instance. If there are no present travel warnings to the travel destination all tours will travel as per final itinerary. Please refer to your individual travel insurance providers directly for full details on your policy and cover.
Should a Specialty Group Tour be cancelled by the hosting studio, the studio may be liable for any supplier cancellation fees, contractual obligations and losses incurred by TP World Tours and third-party suppliers.
Minimum group number is based on 40 paying passengers. Should your group fall under 40 passengers the quoted rate will be changed to an FIT (fully independent traveler) which will be at a higher fare and based on instant purchase based on the suppliers booked as per your quote & itinerary. Performance requirements are based on a minimum of 20 dancers. Should your total number of dancers fall below 20 dancers your performance application will be approved/declined at the venues discretion.
REFUNDS
Where possible if the supplier is required to provide you with a refund for the booking, TP World Tours will provide the refund, subject to the suppliers terms & conditions. TP World Tours will not provide a refund for the service fee charged if the booking does not go ahead. Any refunds for cancelled bookings will not be paid until the supplier provides the refund to TP World Tours. TP World Tours are not responsible for the supplier delays in issuing refunds. Please note airlines can take between 60-90 days to process any refunds where refunds are due. If payments were paid in different currencies refund amounts can not be calculated until the refund is received and converted back to AUD.
TOUR GUIDES
TP World Tours Guides are on tour to assist with any issues which may arise in relation to the travel arrangements booked through TP World Tours only. TP World Tours Tour Guide role is to coordinate travel logistics, assist with the itinerary, and provide general tour support. TP World Tours Tour Guides are not responsible for the supervision or care of minors. The duty of care for dancers remains with the studio representatives during dance components and designated supervisors (parents) travelling with the group for the other components.
TP World Tours do not accept any liability for any accidents which may occur whilst on tour overseas. Travel Insurance is mandatory when traveling on tour with TP World Tours to cover against cancellation due to sickness or unforeseen circumstances, luggage, and medical. TP World Tours will not be held liable for any travel arrangements booked through other agencies or online. Please refer to your Specialty Group Tours tour itinerary & inclusions for the full list of inclusions.
PARADE EVENTS
TP World Tours is subject to the terms and conditions and limitations of liability imposed by Dreamworld Australia. Please refer to their website for full terms & conditions – https://www.dreamworld.com.au/terms-and-conditions/. Dreamworld have a minimum requirement of 200 dancers in order for the parade events to proceed. In the event we fail to meet this minimum requirement and the event is cancelled by TP World Tours, all funds paid will be refunded to all participants at that time. In the event of severe weather, venues may cancel confirmed performance or parade events which is outside of TP World Tours control. TP World Tours will work with the third-party suppliers to reschedule if possible. Unfortunately if events are located outside in the elements, performance & parade events are subject to weather conditions at the time of travel. In the event of an outbreak or severe weather affecting the parade, the event will be rescheduled to an alternate date and all participants will be notified at that time. If your studio is unable to participate in the rescheduled parade, credit will be offered for the full parade only amount paid to utilise towards a future parade event. All other cancellation requests made by participants will need to refer to the parade event payments terms & conditions as specified at the time of booking. All Dreamworld Parade Event bookings and payments are non-refundable and non-transferable unless otherwise stated in writing by TP World Tours. By submitting a booking, participants acknowledge that TP World Tours incurs supplier commitments, venue costs and administrative expenses from the time of booking and agree that cancellation fees apply immediately. Where a participant is unable to attend, TP World Tours may, at its sole discretion, permit the booking to be transferred to another participant nominated by the studio, subject to any applicable administration fees and supplier approval.
Discounts offered are only valid one discount per dancer and not in conjunction with any other promotion. Past passenger discounts are only valid to the Parade Only Performer Packages and do not apply to the Staycation Packages.
Dreamworld guest tickets associated with TP World Tours events may only be purchased through TP World Tours or directly through Dreamworld where authorised. Guest tickets purchased, sold, advertised, distributed, or transferred through unauthorised third-party platforms, including but not limited to Eventbrite, TryBooking, or similar ticketing and resale websites, are not recognised by TP World Tours and may be deemed invalid for event entry. Dreamworld reserves the right to refuse entry or participation to any person holding a guest ticket obtained through an unauthorised source. TP World Tours accepts no responsibility for losses incurred as a result of guest tickets purchased through third-party sellers or unauthorised resale platforms.
THEATRE, SPECIAL EVENT & SHOW TICKETS
We are able to book a range of theatre, show and sporting event tickets for you at your destination. Pre-booking ensures your seats and pre-payment ensures that you don’t have to stand in long queues in the hope that you may get a ticket. All prices will be based on the best available group rates at the time of booking and will be based on instant purchase which requires full payment at the time of booking - minimum numbers will apply for group bookings and will be advised at the time of quoting.
LIABILITY
Subject to Australia Consumer Law, TP World Tours does not accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, of third-party providers over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by Force Majeure or any other event which is beyond our control which is not preventable by reasonable diligence on our part. Neither party will be liable for any failure or delay in performing an obligation under this agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, government acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy. For the avoidance of doubt, Force Majeure shall not include (a) financial distress nor the inability of either party to make a profit or avoid financial loss, (b) changes in market prices or conditions, or (c) a party’s financial inability to perform its obligations hereunder. In the event that a Force Majeure applies, the customer will be bound by the third-party supplier’s terms and conditions. Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law or any other applicable legislation which cannot lawfully be excluded.
PRIVACY
Customer information is strictly confidential with TP World Tours. TP World Tours collects information about you (including health information where necessary) and may disclose your personal information to organisations which provide services to TP World Tours to enable us to provide products and services to you and to process your travel arrangements and facilitate your participation in loyalty programs. If the information is not provided, we may not be able to fulfil the service requested. As a TP World Tours customer, you may, at any time, request further information about the way we manage your personal information. You may also request removal from our contact lists or correct your personal information by contacting us by email.
If traveling as apart of an escorted Specialty Group Tour, TP World Tours reserves the right to disclose any group tour information including outstanding balances to the group leader/dance or vocal studio whom is in charge of the group to assist with finalising the tour. When booking escorted Specialty Group Tours, TP World Tours reserves the right to deal directly with the studio clientele in order to book and arrange an escorted Specialty Group Tours on their behalf and as a third-party. TP World Tours works closely with each dance/vocal studio and may be required to disclose your personal information to organisations including the dance/vocal studio to enable us to provide products and services and to process and finalise group travel arrangements and facilitate individual participation in the group tour. Each dance/vocal studio must be informed as to outstanding numbers as this may affect tour and dance/vocal performance arrangements.
Third-party supplier contracted agreements are confidential documentation between the travel agent and third-party supplier. All information relating to the Specialty Group Tours bookings including third-party supplier contact information is TP World Tours intellectual property. Contracted agreements signed for group bookings relates to other parties of the group and cannot be provided to any group members due to privacy policy & agreements.
COMPLAINTS
In the event you are unhappy with any aspect of the services provided, you must report it immediately directly to the supplier to assist you at the time of complaint. Failure to receive a satisfactory resolution, you must write to us within 14 days from the end of your trip or holiday in which we will contact the supplier in question to investigate the matter. Failure to complain at your destination may mean we will be unable to resolve the dispute after you return home. Should you wish to escalate this matter you may do so by contacting AFTA who administer the ATAS Complaint Escalation process. You can contact them via their website https://www.atas.com.au/lodge-a-complaint
BAGGAGE ALLOWANCES
Please visit the airlines website directly for more information as many airlines have different rules for baggage allowances, dimensions and weight specific to your itinerary and fare class purchased. All airlines reserve the right to charge for any baggage or excess baggage at their discretion and according to their terms & conditions of the fare class purchased.
TRAVEL INSURANCE
Your holiday safety and enjoyment is important to us and we support the Australian Government’s recommendation that all people traveling take out travel insurance. For more information, please request a copy of the travel insurance PDS brochure from your travel consultant. It is important to read this PDS carefully and to take note of the cover and exclusions as they may relate to your particular circumstances. If you have any pre-existing medical conditions (as listed in the brochure) then cover for this may need approval by the Insurer. If you need cover for a pre-existing medical condition that requires approval by the insurer, you must get in contact directly with the Medical Assessment team to assess. Please note that in providing you with this quote for insurance we have not taken into account your personal objectives, financial situation or needs. Before deciding to purchase any of the travel insurance policies we offer you should read the Product Disclosure Statement (PDS) and policy wording. If you have taken out another Travel Insurance Policy or believe you have adequate cover from a credit card policy we will require details of the insurance cover that you hold. If you decline the offer to purchase travel insurance you may be required to sign an Indemnity Form before travel documents will be released.
Should you be required to complete a travel insurance claim upon your return TP World Tours can assist with required paperwork if required. If you purchased your travel insurance policy outside of TP World Tours additional service fees will apply for this service.
TAXES, RESORT FEES & LEVIES IMPOSED
Various countries, states, towns and airports around the world and in Australia impose a variety of Security, Airport & Departure Taxes. Where applicable and possible these have been included in the cost of the airline ticket and are shown in the relevant tax boxes. There may be some variations in final costs depending on exchange rate fluctuation and the number of taxes imposed at time of ticketing. Any additional costs or taxes that occur such as departure taxes payable at airports in cash will be the responsibility of the traveler. Some hotels also impose “resort fees” at the time of check-in and these details can be found directly on the hotel website. Where the hotel charges Resort Fees, these are an additional charge and payable directly to the hotel and will be the responsibility of the traveler.
PASSPORTS
Domestic Flights/Tours – You will require valid approved photographic identification to travel domestically.
International Travel – You will require a valid passport to travel internationally. Most countries require a valid passport with at least 06 months validity. Please advise us if your passport is valid for less time. Should you hold a foreign passport, please advise your consultant as you may require a visa to return to Australia which is up to the Passport Holder to make sure all visas and re-entries are current. We will require your passport details at your earliest convenience. Whilst we offer full assistance, it is the responsibility of each traveller to ensure that they have full and correct documentation to undertake their journey.
Please refer to: www.dfat.gov.au for Australian passports to get the latest & complete information, for other citizens please contact your relevant embassy or consulate.
Passports must have a minimum of 06 months validity from the date of scheduled return to Australia and entry into some countries including the USA must be a “machine readable passport” including a chip on all passports. Any Australian passport issued outside of Australia may not be a “machine readable passport”. You are required to comply with all laws and regulations relating to travel, and can contact the Australian Department of Foreign Affairs & Trade for a renewal passport (www.dfat.gov.au). Travel documents and airline tickets must exactly match the name and spelling as appears in the passport. Additionally, for security reasons some airlines may require all details as they appear in the passport prior to ticketing. Please ensure that you advise your consultant of the correct details at the time of booking. We may need to sight your passport before any documents can be released and we will not be liable for any incorrect information given to us nor for any re-issue fees imposed by the airline or tour wholesaler should re-issue of documentation be required.
VISA REQUIREMENTS
Visa requirements vary for each destination country, and it is the obligation of the Traveller to ensure that all visa requirements are satisfied. The issuance of visas is not the responsibility of your travel agent and we cannot be held responsible should you be unable to obtain the correct visa to undertake your journey. International Travelers seeking to travel to or through the USA under the Visa Waiver Program must apply at http://esta.cbp.dhs.gov/esta/esta.html. The process of applying for the Visa is the sole responsibility of the traveller Australian Passport holders requires a visa to enter some countries. Some countries allow for a “visa free” stay for tourism purposes, however if you are travelling on business this does not always apply. There may also be other exceptions where entry may be refused despite a visa not generally being required e.g. where you or a member of your travelling party has a recorded criminal offence. Please speak with the relevant consulate of the country you are visiting, prior to departure for further information. Some consulates charge visa fees and we reserve the right to charge a service fee to cover courier fees and the like should we obtain this documentation on your behalf. Deportation for non-issuance, incorrect visa or other reasons relating to visas is at the traveler’s expense. Although many countries have visa free entry for tourists for specified lengths of stay, entry to that country is still a port of entry decision. Entry details for each destination can be found via the Smart Traveller website.
DEPARTMENT OF FOREIGN AFFAIRS & TRADE WARNINGS
For reasons of political unrest, acts of war or terrorism or natural disasters in certain parts of the world, the Australian Government in conjunction with various other worldwide bodies may decide to issue a Government Advisory warning to Australian passport holders not to travel to that country. In these instances, whilst travel to some countries is not advisable and some clauses of the travel insurance coverage may not be effective, we appreciate that some clients may still need to travel to those areas. Whilst we are prepared to make these bookings on our clients’ behalf we do so without responsibility or liability. Should you wish to check with the Department of Foreign Affairs their web address is: www.dfat.gov.au. There is also another service provided to Australian travellers where you are able to register your personal details i.e. passport numbers, contact details in Australia and the countries you will be visiting. These details are automatically passed on to the relevant Embassies of the countries you will be visiting. Simply register via the website: www.orao.dfat.gov.au to utilise this service, and for consulate warning www.smartraveller.gov.au .
INTERNATIONAL DRIVING PERMITS
If you intend driving overseas an International Driving Permit (IDP) is a useful travel document and is required for renting a motor vehicle in many countries. Also most car rental companies require a credit card imprint before allowing the vehicle to be hired.
FREQUENT FLYER PROGRAMS
If you are a member of any Frequent Flyer program please email through your frequent flyer details so we can add these details to your booking. Frequent Flyer points are not always available on special fares with some airlines. TP World Tours will not be held responsible for inability to claim points.
SPECIAL REQUESTS
If you have any special requests: i.e. smoking or non-smoking rooms, aisle or window seats, special dietary requests, airport assistance or hotel room type every attempt will be made by us to accommodate your request, but as we are not the ultimate service provider we are not in a position to be able to guarantee the request.
TRAVELERS HEALTH ADVICE & VACCINATIONS
Some areas of the world have special vaccination and health requirements. We recommend that you contact your nearest Travellers Medical Centre who is specialists in this field. Your local doctor may not have access to the most recent World Health Organisation notices. If you are unable to undertake travel because you do not meet the health requirements TP World Tours will not be liable for any extra costs that may be incurred.
PAYMENT OPTIONS
All prices are based on payment by cash. Payment is accepted via Direct Deposit and Credit Card. Please refer to our payments page on our website for our Bank Account details for Direct Deposits. (You must allow minimum of 2 working days for this to be cleared into our Account).
Please note TP WORLD TOURS credit cards are processed through a third party and any merchant fees are processed through the third party. Merchant fees charged by third-party payment processors are non-refundable under all circumstances, including cancellations, refunds, booking transfers or supplier cancellations. Please refer to https://travelpay.com.au/ for full terms & conditions.
Please refer to your customized Tour Itinerary & Quote for specific Specialty Group Tour terms & conditions.
*** Travel Insurance is recommended to all customers ***
ABN 78 685 799 533 ~ TP World Tours is governed by QLD State Law